Persura Labs LLC operates FLOW (www.myflow.fyi). This page says what FLOW collects, why, and how to
remove it — in plain language.
What we collect
Account: your email address and, if you sign in with Google, the name on that account.
Workspace content: report data you upload from PDF, Excel, or CSV, plus reviewed report data you save from a report photo when Photo processing has been explicitly enabled for your workspace. Saved photo data can include names, IDs, report details, and performance numbers used by FLOW. The photo itself is not stored in your workspace. This is your data; you control who is in your workspace.
Reviewed Facts: selected source excerpts and locations, measurement definitions, values, reporting dates, review history and a file fingerprint. Original files are read on your device; saving Facts sends the selected evidence to your workspace. Active owners, admins and members can access Facts; the invited rep role cannot access this feature.
Preferences: theme and similar settings, stored in your browser (localStorage), not on our servers.
Usage analytics: only if analytics is enabled for the site, we record named product events (e.g. "demo opened") and pageviews to improve FLOW. DOM autocapture and session replay are disabled, and signed-in users are identified only by an opaque account ID.
Diagnostics: if error monitoring is enabled, FLOW sends crash reports, a basic session record for each visit, browser or device type, app version, and an opaque account ID. Performance tracing is disabled. In the web app, we remove email, name, report text, form input, click text, URL query strings, cookies, and authorization headers before sending.
What we don't do
We don't sell your data.
We don't use your reports to advertise to you or anyone else.
We don't show your workspace to anyone you haven't invited. Isolation is enforced in the database, including line-level restriction for members given the "rep" role.
Who processes it for us
FLOW runs on a small set of service providers, each processing data only to provide the service:
Supabase — database, authentication, and storage.
Vercel — hosting and serverless functions.
Microsoft Azure Document Intelligence — Photo processing is not generally available in the public beta. It requires FLOW to make the capability available, a workspace owner or admin to enable the current processor notice, and an eligible user to choose Process photo for each upload. The prepared image is sent through FLOW to Azure and may contain names, IDs, and performance numbers, including content outside the fields FLOW uses. Azure reads the image's text and tables and temporarily stores the image and results in the configured resource region. FLOW requests early deletion and only presents a result after Azure's API acknowledges deletion. That acknowledgement is not independent proof of immediate physical erasure. If processing or deletion cannot be confirmed, the import stops. Early deletion cannot be guaranteed when FLOW does not receive a trusted analysis identifier. Microsoft's documented retention is 24 hours after analysis completes. See Microsoft's Document Intelligence data policy. You review and correct the report fields FLOW uses before saving them; FLOW does not store the photo in your workspace.
Anthropic — optional explanations of saved reviewed Facts, under the separate controls described below. Its standard commercial API policy deletes inputs and outputs within 30 days, except for documented legal, safety, or separately agreed retention, and does not use them for model training by default. See its retention policy and training policy.
Stripe — payments, only if paid plans are active for your account. We never see full card numbers.
Resend — trial reminder email delivery, only when FLOW enables trial reminders. Resend receives the recipient email address and the reminder message.
PostHog — product analytics, only if analytics is enabled.
Sentry — error diagnostics, only if monitoring is enabled.
FLOW serves its font files from its own site. Loading those fonts does not contact Google Fonts.
Local PDF, Excel, and CSV reading and the arithmetic debrief do not send their contents to Azure Document Intelligence or Anthropic. Optional AI explanations of reviewed Facts use a separate control from Photo processing: when FLOW makes the feature available, an owner or admin enables it for the workspace, and the requesting user accepts the disclosure for that request, FLOW sends saved reviewed values, measurement dates, metric definitions and person or group labels to Anthropic. Fact revision identifiers connect suggestions to the saved measurements. Original files and retained source excerpts are not sent through this explanation feature. AI chooses a review focus from the saved facts. FLOW supplies the prepared question, proposed verification step and exact figures; the model does not write those statements. Suggestions require human review and are not forecasts. Anthropic's standard commercial API retention and training policies linked above apply to these requests.
How long we keep it
Workspace reports stay until you (or a workspace owner/admin) delete them, or the workspace
itself is deleted. You can delete dashboard imports from Settings. Workspace owners and admins can delete a fact report from Facts.
Deleting a fact report removes its retained source excerpts and associated fact content. Content-free revision markers may remain to prevent an older value from reappearing after a correction is deleted. Independently sourced corrections remain with their own reports.
FLOW does not persist generated explanations. Processing settings, changes and limited request counters are retained to enforce access and usage limits. Deleting content in FLOW does not undo a provider request already made while processing was authorized; the relevant provider's retention policy described above still applies.
Deleting your account
Settings → delete account removes your sign-in and your memberships. If you created a workspace,
it (and its reports) is deleted with your account once no other members remain — FLOW blocks the
deletion and tells you if teammates would lose their workspace.
Your rights
You can ask us to export or erase the personal data we hold about you:
sales@myflow.fyi. We answer as quickly as we can.
Changes
If this policy changes in a way that matters, we'll note the new date at the top and, for
significant changes, tell you in the product.